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Handle tenant issues like a pro with these tips for Miami landlords

Updated: Apr 11, 2023

Tips on how to overcome tenant issues as a landlord in Miami

Being a landlord isn't always easy, and sometimes you have to deal with difficult tenants, or problems may arise. Maybe they're not paying rent on time, or perhaps they're causing a lot of disturbances for the other tenants. These tips can help you navigate issues with your tenant.

This article is not intended on giving legal advice and is for informational purposes only, please refer to the Florida Landlord and Tenant Act or consult with a real estate lawyer.

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Acknowledge the tenant's issue

Acknowledging the tenant's issue is essential in resolving any conflicts. By recognizing the tenant's situation, you show that you understand and sympathize with them. A simple gesture of genuinely acknowledging issues can help to build a better relationship with the tenant, and it may make them more willing to work with you to resolve the issue.

Keep in mind that many renters are moving to Miami from other states and countries and may bring specific expectations that they may have gotten from their previous landlords. Not to mention, rents in Miami have skyrocketed, and renters expect more from their landlord as they are paying more in rent.

Determining if the tenant has a valid complaint

Before you can start resolving the issue, you need to determine if the tenant has a valid complaint. There may be some cases where the tenant is simply trying to take advantage of you or where they're making false accusations. In these cases, it's essential to stand your ground and firmly defend your position. However, if it turns out that the tenant does have a valid complaint, then you need to take action to resolve the issue and exercise emotional intelligence in the situation.

Shortly after the lease starts is typically when problems arise. The tenant may find out things about the apartment that they didn't initially see when they toured the apartment. These issues may not be anyone's fault but should be addressed.

Investigating the complaint

If the complaint is legitimate, then you need to start investigating it. First, ask the tenant for photos and video and explain the problem. If possible, take a look yourself or have your handyman or trusted professional look into the issue and got their feedback and quote. Once you have all the details, you can begin looking at resolving the issue.

Resolving the issue

Ideally, resolving the issue without involving any third parties would be best. This may mean:

  • Allowing the tenant to have work completed and offering them a credit on their rent

  • Take care of the issue yourself if you're handy

  • Paying for the repair or replacement

However, suppose you can't agree, and the situation does not improve, you should consult with a real estate lawyer to ensure that you are following the correct legal procedure and not violating any Florida Landlord and Tenant laws.


Overall, dealing with difficult tenants can be a challenge. Still, if you follow these steps and take a calm and strategic approach, you should be able to resolve issues that come up during the tenancy. If you're having trouble with a tenant, refer to the Florida Residential Landlord and Tenant act. If things don't improve with the tenant, you may need to consult a Florida real estate lawyer for guidance on moving forward legally and effectively.


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